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Olson & Moran, 1996
Olson, J. S., & Moran, T. P. (1996). Mapping the method muddle: Guidance in using methods for user interface design. In In Rudisill, M., Lewis, C., Polson, P. B., & McKay, T. D. (Eds.), Human-computer interface design: Success stories, emerging methods, and real-world context, 101-121. San Francisco, CA: Morgan Kaufmann Publishers.
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