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Mack & Nielsen, 1994

Mack, R. L., & Nielsen, J. (1994). Executive summary. In Nielsen, J., & Mack, R. L. (Eds.), Usability inspection methods, 1-23. New York, NY: John Wiley & Sons. Reprinted in Baecker, R. M., Grudin, J., Buxton, W. A. S., & Greenberg, S. (1995), Readings in human-computer interaction: Toward the year 2000, 170-181. 2nd ed. San Francisco, CA: Morgan Kaufmann Publishers.

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