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Hartson et al., 2001
Hartson, H. R., Andre, T. S., & Williges, R. C. (2001). Criteria for evaluating usability evaluation methods. International Journal of Human-Computer Interaction, 13, 4, 373-410.
PDF: http://research.cs.vt.edu/usability/publications/evalg%20uems%20(ijhci).pdf
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