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Burgess-Yakemovic, K. C., & Conklin, E. J. (1990). Report on a development project use of an issue-based information system. Proceedings of CSCW 90, 105-118. New York, NY: ACM. Reprinted in Baecker, R. M. (Ed.) (1993), Readings in groupware and computer-supported cooperative work: Assisting human-human collaboration, 566-579. San Francisco, CA: Morgan Kaufmann Publishers.