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Zaphiris, P. (2001). Age differences and the depth-breadth tradeoff in hierarchical online information systems. In Stephanidis, C. (Ed.) (2001), Universal access in HCI: Towards an information society for all, 540-544. Proceedings of HCI International 2001, Volume 3. Mahwah, NJ: Lawrence Erbaum Associates.
PDF: http://www.soi.city.ac.uk/~zaphiri/Papers/uahci.pdf