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Woolrych & Cockton, 2001
Woolrych, A., & Cockton, G. (2001). Why and when five test users aren't enough. Proceedings of IHM-HCI 2001,, Volume 2, 105-108. Toulouse, France: Cépaduès-Éditions.
PDF: http://www.netraker.com/nrinfo/research/FiveUsers.pdf
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