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Wallace et al., 1988

Wallace, D. F., Norman, K. L., & Plaisant, C. (1988). The American Voice and Robotics "Guardian" system: A case study in user interface usability evaluation. Technical Report CAR-TR-392. College Park, MD: Human-Computer Interaction Laboratory, Center for Automation Research, University of Maryland. PDF: http://www.lap.umd.edu/quis/publications/wallace1988.pdf.

Related Topics

QUIS (Questionnaire for User Interaction Satisfaction)