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Vermeeren et al., 2003
Vermeeren, A. P. O. S., van Kesteren, I. E. H., & Bekker, M. M. (2003). Managing the evaluator effect in user testing. Proceedings of INTERACT 2003, 647-654. Amsterdam, The Netherlands: IOS Press.
PDF: http://www.idemployee.id.tue.nl/g.w.m.rauterberg/conferences/INTERACT2003/INTERACT2003-p647.pdf
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