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S. L. Smith & Mosier, 1986

Smith, S. L., & Mosier, J. N. (1986). Guidelines for designing user interface software. Report ESD-TR-86-278. Bedford, MA: The MITRE Corporation.
http://www.hcibib.org/sam/
ftp://ftp.cis.ohio-state.edu/pub/hci/Guidelines/.
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