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Schmidt & Rodden, 1995

Schmidt, K., & Rodden, T. (1995). Putting it all together: Requirements for a CSCW platform. In Shapiro, D., Tauber, M., & Traunmüller, R. (Eds.), The design of computer-supported cooperative work and groupware systems. Amsterdam, The Netherlands: Elsevier Science.
PDF: http://www.itu.dk/people/schmidt/papers/cscw_platform.pdf

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