Home > References > M > Muller et al., 1995c

Muller et al., 1995c

Muller, M. J., Carr, R., Ashworth, C., Diekmann, B., Wharton, C., Eickstaedt, C., & Clonts, J. (1995c). Telephone operators as knowledge workers: Consultants who meet customer needs. Proceedings of CHI 95, 130-137. New York, NY: ACM.

Top