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Muller et al., 1995
Muller, M. J., Tudor, L. G., Wildman, D. M., White, E. A., Root, R. W., Dayton, T., Carr, R., Diekman, B., & Dykstra-Erickson, E. (1995a). Bifocal tools for scenarios and representations in participatory activities with users. In Carroll, J. M. (Ed.), Scenario-based design: Envisioning work and technology in system development, 135-163. New York, NY: John Wiley & Sons.
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