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Muller, 2001

Muller, M. J. (2001). Layered participatory analysis: New developments in the CARD technique. Proceedings of CHI 2001, 90-97. New York, NY: ACM.
Also published as Technical Report 00-11. Cambridge, MA: IBM T. J. Watson Research Center.
http://domino.watson.ibm.com/cambridge/research.nsf/2b4f81291401771785256976004a8d13/7a84eb8a352454c8852569bc00551911?OpenDocument

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