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Kurosu et al., 1999
Kurosu, M., Sugizaki, M., & Matsuura, S. (1999). A comparative study of sHEM (structured heuristic evaluation method). In Bullinger, H.-J., & Ziegler, J. (Eds.), Human-computer interaction: Ergonomics and user interfaces, 938-942. Proceedings of HCI International 99, Volume 1. Mahwah, NJ: Lawrence Erbaum Associates.
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