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Kinoe, 1989
Kinoe, Y. (1989). The VPA Method: A method for formal verbal protocol analysis. In G. Salvendy & M. J. Smith (Eds.), Designing and using human-computer interfaces and knowledge based systems, 735-742. Proceedings of HCI International 89, Volume 2. Advances in Human Factors/Ergonomics, Volume 12B. Amsterdam, The Netherlands: Elsevier.
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