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Jørgensen, A. H. (1989). Using the thinking-aloud method in system development. In G. Salvendy & M. J. Smith (Eds.), Designing and using human-computer interfaces and knowledge based systems, 743-750. Proceedings of HCI International 89, Volume 2. Advances in Human Factors/Ergonomics, Volume 12B. Amsterdam, The Netherlands: Elsevier.