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Jacobsen & John, 2000

Jacobsen, N. E., & John, B. E. (2000). Two case studies in using cognitive walkthrough for interface evaluation. School of Computer Science Technical Report CMU-CS-00-132. Pittsburgh, PA: Carnegie Mellon University.
PDF: http://reports-archive.adm.cs.cmu.edu/anon/2000/CMU-CS-00-132.pdf

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