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Hassenzahl, 2003

Hassenzahl, M. (2003). The thing and I: Understanding the relationship between user and product. In Blythe, M. A., Overbeeke, K., Monk, A. F., & Wright P. C. (Eds.), Funology: From usability to enjoyment, 31-42. Dordrecht, The Netherlands: Kluwer Academic Publishers.
PDF: http://www.tu-darmstadt.de/fb/fb3/psy/soz/hassenzahl/pdfs/03%20Hassenzahl.pdf