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Hartson, H. R., Castillo, J. C., Kelso, J., Kamler, J., & Neale, W. C. (1996). Remote evaluation: The network as an extension of the usability laboratory.
Proceedings of CHI 96, 228-235. New York, NY: ACM.
http://www.acm.org/sigchi/chi96/proceedings/papers/Hartson/hrh_txt.htm