Human-Computer Interaction Resource Network
Home > References > F > Fogg & Tseng, 1999
Fogg, B. J. & Tseng, H. (1999). The elements of computer credibility. Proceedings of CHI 99, 80-87. New York, NY: ACM.
PDF: http://www-pcd.stanford.edu/captology/Key_Concepts/Papers/Credibility25.PDF