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Bevan, N. (1995). Usability is quality of use. In Anzai, Y., Ogawa, K., & Mori, H. (Eds.), Symbiosis of human and artifact: Future computing and design for human-computer interaction, 349-354. Proceedings of HCI International 95, Volume 2. Advances in Human Factors/Ergonomics, Volume 20B. Amsterdam, The Netherlands: Elsevier.