Human-Computer Interaction Resource Network
Home > References > B > Bannon & Bødker, 1991
Bannon, L. J., & Bødker, S. (1991). Beyond the interface. Encountering artifacts in use. In Carroll, J. M. (Ed.), Designing interaction: Psychology at the human-computer interface, 227-253. Cambridge, UK: Cambridge University Press.
http://www.ul.ie/~idc/library/papersreports/LiamBannon/13/LBsb9.html